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From this point on, the entire process for requesting assistance in the use of our products will be soporte in a new way.

To ensure that your experience is easy, fast and multichannel, we have made the following support channels available to you:

ChatBot Hours M-F 8am-5pm and S 6am – 2pm
Chat Whatsap Chat Hours M-F 8-5 S 6am – 2pm
Telephone Hotline (+57) 3162863896, or 601 316 4890 option 3, Hours 24/7
Ticket creation : https://landing.imexhs.com/soporte

How to create a ticket: https://imexhs-1.hubspotpagebuilder.com/share/hubspotvideo/74737825656

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